3CX WebRTC Dialer for Zoho
Make and receive calls directly inside Zoho Desk and Zoho CRM using your 3CX PBX. No plugins, no desktop apps — just browser-based calling powered by WebRTC.
Click-to-call from tickets, auto-log call dispositions, and look up callers instantly — all within the Desk sidebar.
Dial contacts from CRM records, auto-associate calls to leads, and track call activity without switching tabs.
Connect multiple 3CX systems across offices. Each agent maps to the right PBX with isolated credentials and SIP settings.
Add the ZohoFone extension from the Zoho Marketplace to your Desk or CRM account.
Enter your 3CX domain and SIP credentials in the admin panel. Map agents to extensions.
Agents see a softphone in the sidebar. Click a number to dial, answer incoming calls, and log everything automatically.